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Privacy Policy

Privacy policy for the Kravexo storefront.

This policy explains how we collect, use, and protect personal information when you browse, purchase, or contact support.

Legal note

We update this policy if our practices or legal requirements change.

Last updated

17 March 2026

Who this policy applies to

This policy explains how Kravexo collects, uses, stores, and shares personal information when customers visit the Kravexo storefront, create an account, place an order, or contact support.

Information collected

The storefront may collect information such as name, email address, delivery and billing details, order history, and customer-service correspondence.

Technical information such as device data, browser information, and usage events may also be collected to operate and secure the site.

Account information
Checkout and shipping information
Customer support messages
Basic analytics and security data

How information is used

Personal information is used to operate the storefront, process orders, provide customer support, reduce fraud risk, and improve the customer experience.

If marketing messages are used, we will provide a clear consent and unsubscribe method.

Sharing and service providers

Information may be shared with service providers that help operate the storefront, process payments, support delivery, host infrastructure, or provide customer-service tools.

We update this section if those providers change materially.

Data retention and customer rights

We retain data for as long as needed to fulfill orders, meet legal obligations, and provide support.

You may request access, correction, or deletion of your data where applicable.

Contact for privacy matters

Privacy requests and policy questions should be directed to support@kravexo.co.uk and, if required, Kravexo, Manchester, United Kingdom.